MSS402060
Use planning software systems in operations


Application

This unit of competency covers the skills and knowledge required to access planning software (often known as Enterprise Resource Planning (ERP), Materials Resource Planning (MRP and MRPII), and often by a proprietary name, to make routine business decisions required of the person as a regular part of their job.

This unit applies to an individual in an organisation using a planning software system and who must interface with that system. The unit applies to both accessing information from the planning software system and using it as an aid to decision making. This unit requires the application of communication, planning, and problem solving associated with using planning software in own work.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Use interface

1.1

Identify terminals relevant to own workstation and functions.

1.2

Use keyboards, track ball/mouse and monitor and/or other peripherals to access system.

1.3

Navigate through system and screens to find program menu and data relevant to own work.

1.4

Identify and input information on own work processes at required frequency and to required detail.

1.5

Access message section and acknowledge messages.

1.6

Identify problems and make suggestions for improvements to relevance of planning software to own work.

2

Access information

2.1

Identify work processes that require information from planning software system.

2.2

Obtain relevant data and information on current operations from the planning software system.

2.3

Identify the status of items in the value stream.

2.4

Access historical data and information.

2.5

Interpret information and identify and prioritise any actions required in response to information.

3

Take action in accordance with procedures

3.1

Take action in response to information obtained from planning software.

3.2

Follow up as appropriate to ensure anticipated results have occurred.

3.3

Record adjustments and variations.

3.4

Identify any learning needs to use planning software and seek appropriate support.

Evidence of Performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, for three (3) or more uses resulting in action from the information obtained, to:

identify the scope and relevance of planning software system to own work

enter and retrieve data, including normal performance and variations

use planning software system to assist in own work

contribute suggestions for improvement.


Evidence of Knowledge

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role under routine only supervision, including:

planning software system and operation, including:

terminal locations and types

security and access arrangements

range of information held in planning software relevant to own work

data collection methods for operations in work area

assistance arrangements for users of planning software

business activities exercised by/through the planning software system

procedures for recommending improvements.


Assessment Conditions

The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.

The collection of performance evidence:

should occur over a range of situations which include typical disruptions to normal, smooth operation of the workplace

will typically include a supervisor/third-party report focussing on consistent performance and problem recognition and solving. A supervisor/third-party report must be prepared by someone who has a direct, relevant, current relationship with the person being assessed and who is in a position to form a judgement on workplace performance relevant to the unit of competency

must include the use of actual planning software in own workplace

will typically include the use of appropriate tools, equipment and safety gear requiring demonstration of preparation, operation, completion and responding to problems.

Assessment should occur in operational workplace situations. Knowledge evidence may be collected concurrently with performance evidence (provided a record is kept) or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.

The assessor must demonstrate both technical competency and currency.

Technical competence can be demonstrated through:

relevant VET or other qualification/Statement of Attainment AND/OR

relevant workplace experience

Currency can be demonstrated through:

performing the competency being assessed as part of current employment OR

having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.


Foundation Skills

This section describes those required skills (language, literacy and numeracy) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Relevant data and information includes one or more of

technical and other drawings

standard operating procedures (SOPs) and other work instructions

production schedules, including historical data

orders and order tracking information

stock control

contact lists

work health and safety (WHS) information.

Stages where value stream actions may occur include one or more of:

sales outlet/representative

information gathering, data analysis and research

product design

raw material sourcing

intermediate processing

final assembler/collation/preparation

support services (e.g. accounting, finance and legal)

storage and delivery to customer

after market support.

Items in the value stream include one or more of:

physical elements of the production system, such as sites, workstations, equipment and material, including stock, work in progress and finished products

information needed to meet customer requirements, such as designs, drawings, work instructions, SOPs, standards, material lists and pricing

information not directly related to current customer requirements but required by the organisation.

Procedures (written, verbal, visual, computer based, etc.) include one or more of:

work instructions

SOPs

safe work method statements

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant.


Sectors

Not applicable


Competency Field

Competitive systems and practices